Touch & Go Down?

It seems we cannot reload TnG in LRT stations. When I asked why, they told me that TnG s/ware is having some problems and now the programmers are trying to rectify the issue. It seems that the credit that is loaded into the card will go missing after a while. Boy this is worrying. Imagine you reloaded RM200 and suddenly that went missing. How do you even know what is your last value? So for now daily I got to pay my in and out and I cannot use TnG season pass till don't know when.